Core Values - San Juan Regional Medical Center
Our Core Values
The timeless values of Doctors G.W. Sammons and A.M. Smith have fed a century of growth and vision that have made San Juan Regional Medical Center the high-quality health system it is today. When Sammons and Smith opened the first Four Corners “family hospital” in 1910, it was their personal calling to meet a community need. The values that drove them are still alive and well today: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality.
Sacred Trust
Everyone who works at San Juan Regional Medical Center has entered into a covenant with our patients, their families, and each other. It is simply: do the right thing for the patient no matter what. And, while the cost of following it may sometimes be high, the cost of not following it is paid in honor, integrity, and meaning. We rely on each other to follow this covenant because the power it taps in each of us is the power to be great.
Personal Reverence
Healing embodies a connection—between the heart and the head, between art and science, and between the caregiver and the patient. When we make each and every person feel important, understood, and included, we will have gone well beyond tolerance—beyond respect—to reverence. We will look for and honor the differences in each person regardless of their culture, background, or disease. Even in the most difficult of circumstances, we are still called to be empathetic and caring.
Thoughtful Anticipation
Excellence doesn't just happen. It is the result of reflective anticipation and innovative problem-solving. Experiencing excellence is about knowing everyone we serve, anticipating their needs, and building solutions into our processes and relationships with the same energy and creativity we bring to emergencies. We must learn from everything we do and always strive to make it better the next time.
Team Accountability
Quality and teamwork are inseparable. We hold ourselves and each other to a higher standard—one where our actions are consistent with our values and goals. Our accountability is ultimately to our patients, and it takes all of our collective talents and skills to be successful. We strive to be stewards of the community’s resources and will constantly promote best practices.
Creative Vitality
We must always look at things in new and energetic ways. Since skills evolve, needs change, and processes can improve, we will constantly reinvent ourselves. We are therefore committed to lifelong learning to find innovative and evidence-based approaches to meeting our community’s evolving healthcare needs. We value enthusiasm and discipline because it’s in the balance of these that the most creative solutions are found.
