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San Juan Regional Medical Center is excited to announce that we are partnering with the DAISY Foundation, an international recognition program, to honor the skillful, compassionate care nurses provide every day.
The DAISY Foundation stands for Diseases Attacking the Immune SYstem, and was formed as a not-for-profit organization by the family of J. Patrick Barnes who died at the age of 33 of complications of an autoimmune disease. The nursing care he received in the hospital profoundly impacted his family, and they created the foundation to honor Patrick’s memory and thank the incredible nurses who do so much for so many people.
Say thank you to a nurse today by nominating them for a DAISY Award.
2022 DAISY Recipients
The entire San Juan Regional Medical Center family congratulates our two newest DAISY® Award recipients. Nurses Morgan Attaway (Emergency Department) and Emmy Melendez (ICU/PCU) were surprised and honored with the international recognition this week. The DAISY Foundation's Daisy® Award is an international recognition program, to honor the skillful, compassionate care nurses provide every day.
Emmy Melendez, RN
Emmy transferred from the Surgical Unit to the ICU/PCU in January 2022. Shortly after her orientation to critical care, she graciously offered to help her team and work a week of night shifts despite being new to the department and continuing to learn a new set of skills and management of critical patients. During one of those shifts, Emmy was called upon to help with a difficult conflict between patients who were involved in an accident where one allegedly harmed the other, one of whom she knew personally. With Sacred Trust calling on her to do what was right, Emmy was able to put any personal feelings aside and care for the patient with dignity.
“Emmy professionally and compassionately provided this patient with the care required, when she could have very easily walked away from the entire situation,” ICU Assistant Manager Morgan VerHaar said in her nomination.
“We all have private lives, but we have to leave all that at the entrance and be nurses full time, always, and provide the best care we can for them, hoping that whenever our family member comes in, that they receive the same quality care that we give,” Emmy said.
Thank you, Emmy, for treating patients with dignity and providing the best care you can, no matter the situation.
Morgan Attaway, RN
Morgan is a nurse in the Emergency Department. She was working when a patient, Joseph Fredella, came in with a serious injury to his hand. His wife Alicia said, “From the moment Morgan encountered Joseph she was kind, efficient, compassionate and also very intuitive.” Morgan realized how uncomfortable he was, especially with the sight of all his blood, and managed to take his mind away from his injury and calm him, all while in motion caring for him. “Morgan reassured him every step of the way in his care and explained everything and ensured Joseph understood. I am sure Morgan sees people with all kinds of injuries but to Joseph she made all the difference that day!” Alicia wrote in her nomination.
“Especially these last couple of years, it’s hard as healthcare worker sometimes to remember why we do this… so this is just affirmation for me that I am making a difference,” Morgan said.
Thank you, Morgan, for your intuition and knowing what your patient needed.
Susan Price, RN
Susan works in a Nursing Professional Development role. During the height of the pandemic, she took on additional responsibilities caring for COVID patients at our Monoclonal Antibody Treatment Clinic. One of those patients was so nervous and scared that she was at the point of walking out of the clinic. Then she saw Susan, who she had gotten to know over the years as a nurse and friend, and immediately felt a sense of calm.
“The greatest thing that Susan did was reach out and held my hand and made me feel comforted. I was very happy and blessed that this wonderful, caring person realized that I was scared and acknowledged that I needed that comfort,” the nomination said.
“I believe in our Core Values and providing that personalized care to our patients,” Susan said.
Thank you, Susan, for the compassionate, personalized care you provide in every situation.
Caleb Blair, RN
Caleb is a nurse in the Emergency Department. He was nominated by the mother of a 3-year-old who came in with a broken leg. “On top of being in pain, my daughter was so nervous to be in the hospital,” the mother said. “Caleb took care of her and made sure she was as comfortable as she could be and talked to her in a super calm tone to help her relax.”
Caleb said he did his best to reduce the child’s fears and let her know he was there to help. “Earning this award feels good, it helps me understand that I made the right choice as far as my profession and helps me know that I am doing some good in this world,” Caleb said.
Thank you, Caleb, for the caring way you are able to calm children while treating them in emergency situations.
Heather Robinson, RN
Heather was nominated by one of her fellow caregivers and nurse mentor. “If I was to choose a nurse to care for me, if I was hospitalized, I would choose Heather. The compassion and patience she shows to both patients and coworkers is beyond outstanding. She brightens up the unit with her upbeat demeanor and ‘for the team’ attitude. A busy shift does not hinder her from finding creative ways to meet the needs of her patients or their families,” he wrote in his nomination.
Heather not only works as a nurse in the ICU, she is also a charge nurse, a member of the Rapid Response Team, a preceptor and a member of the committee that brought the DAISY Awards® to San Juan Regional Medical Center. “It was definitely a surprise, very shocking. But I am just so honored that my coworker spent the time to say all those kind things about me,” Heather said.
Thank you, Heather, for the exceptional care you show to both your patients and fellow caregivers.
2021 DAISY Recipients
McKenzey Peter, RN
McKenzey was nominated by one of her nursing leaders, who said her compassion and empathy for her patients was evident right from the start of the nurse residency program.
“She was asked to hand in her shift report notes to her educator for review. Upon review of her report sheet, it was noted that she had made some notes on the back. There were descriptions of the patient’s likes and dislikes and how to best interact with the patient; she called the patient’s sister and asked questions about how to better care for her patient,” the nominator said.
“It’s good to know I’m making a difference when patients are having their worst time,” said McKenzey. “It feels good, it makes me realize why I became a nurse in the first place.”
Thank you, McKenzey, for the excellent care you provide to your patients.
Meghan Fuller, RN
Meghan was nominated by a patient who was hospitalized with chest pain. Upon the patient’s discharge, he had a lot of questions about his new medications. He called the hospital and spoke to Meghan, who told him to buy a pill box and call her back.
“She went over the meds one at a time to help me put the right ones, morning and night, in the right place. She told me to call back anytime if I needed more help. She made me feel better and safe. I can live longer for my wife and kids because of her. The hospital needs more people like her,” the patient’s nomination said.
“This is why I became a nurse,” Meghan said. “It’s been a long two years… knowing that I changed just one person makes it all that much better.”
Thank you, Meghan, for the detail and attention you provide to your patients.